Making Every Contact Count (MECC)

Making Every Contact Count (MECC)

Making Every Contact Count (MECC) is an approach to behaviour change that uses the millions of day to day interactions that organisations and people have with other people to support them in making positive changes to their physical and mental health and wellbeing.

Training resources for staff are a key element of a Making Every Contact Count (MECC) programme. Ensuring staff have the skills, knowledge and confidence to deliver the right messages and information to members of the public can govern whether your programme is a success or not.

MECC is typically a 60 second opener if the conversation opportunity about a health or lifestyle topic arises.  It is about listening to an individual and asking open questions to encourage thoughts about a particular health or lifestyle statement.

MECC training is offered locally in Somerset, and consists of 2 x 3 hour training sessions set a week apart, and an online eLearning module. Train the trainer sessions are also offered in Somerset for those who wish to train to deliver MECC to colleagues or staff. For more information about the MECC training, contact Louise Curry at

Making Every Contact Count (National):