COVID-19: Families, children and young people

Information, advice and fun things to do

Regardless of their age, this may be a difficult time for some children and young people. They may experience worrying thoughts about their health or that of family and friends, they may feel anxious and sad about being socially isolated or just become fed-up and bored.

At this time families really need to look after their mental health and wellbeing and we’re here to help.

Click on the Somerset Children and Young People Health and Wellbeing website for our Family Advice for staying Happy, Healthy and Safe at Home.

The website also has a lot of useful resources for professionals working with children and young people in Somerset, to support them during the coronavirus response.

Covid 19 Testing: A quick guide

Use this quick guide to see: What to do if…… Action Needed…….& Back to Normal/Back to School

To find out more information please click on the link below

Return to Education support for children, Young People & Families

Covid-19 Children and Families latest bulletin can be found here


We believe that mental health is something we do, not something we have. It’s about doing things that help keep us well and happy, or that help us feel better when things are tough. Well, with Covid-19 things are pretty tough, so we reworked the Lifehacks for life under a global pandemic. The Covid-19 Lifehacks are backed up with further ideas and links on our CYP Public Health website

Somerset County Council has launched a new mobile health service for parents and young people making it easier for them to get health and wellbeing advice. ChatHealth is available Monday-Friday from 9am-5pm.

Parents of children 0-4: Confidential help from Health Visiting Team for parents and carers of 0-4 years. Just send a text. 07480 635514

Parents of children 5-19 years: If you have a child 5-19 and looking for confidential help and advice? Just send a text to your School Nurse Team. 07480 635515

Young People 11-19 years: Discreet and quick. If you’re 11-19 it only takes one text to start making a difference. You’ll get confidential advice from your local School Nurse Team.  You don’t have to give your name if you don’t want to. 07480 635516

Young People’s Mental Health Helpline Now ‘Live’

01823 276892

At this time of uncertainty and ongoing challenges to our daily lives, we recognise the importance of keeping ourselves emotionally well and getting the right support for our Mental Health. The opportunity to talk to someone who can listen, advise and support on how to take care of ourselves and ones we care for, is of vital importance.

Expanding on the existing successful Somerset Mindline service, the round-the-clock helpline will make it quicker and easier for people in Somerset to get the right advice they need for their mental health and wellbeing. Open 24 hours a day, seven-days a week, it is open to people of all ages who need urgent mental health support. The helpline is the first port of call for mental health help – it is operated by people in your local area who will know how best to support you.



Kooth is a free, safe and anonymous way for young people to receive counselling, advice and support online.  Staffed by fully trained and qualified counsellors and available until 10pm each night, 365 days per year, it provides a much needed out of hours service for advice and support.  We also provide fully moderated forums for peer to peer support and self-help tools, so that young people can develop ways to manage their emotional wellbeing on a daily basis.

Kooth is available to all young people in Somerset aged 11-18.

See, Hear, Respond provides online support to vulnerable children, young people and families – whose voices are not heard and who are not seen. The service has just been launched and for more information please visit